FAE – Field Applications Engineer (m/f/d)
Job Type: Full-time
General Expectations
As a Field Applications Engineer, you will be part of a team that proactively supports customer projects from a technical perspective. congatec’s Field Application Engineers have a strong knowledge of x86 and ARM system platforms, as well as a high level of enthusiasm for creating the best possible customer experience.
Your tasks:
- Serves as a key technical resource for Sales support activities such as face-to-face sales meetings
- Demonstrations, preparation of prototypes and other technical related support
- Participates in in-house and external training and learning activities as directed by the department lead
- Identifies technical opportunities and economic justification for improvements and communicates those to the customer, Project Manager and/or Sales
- Keeps department lead and Sales Manager informed of project status and elevates situations requiring decisions, changes, or management support
- Has knowledge and proficiency in computer I/O architectures and implementations
- Knowledge of computer hardware design practices, schematic entry tools, Gerber viewer, signal integrity and debugging practices
- Knowledge of industry standards and practices (e.g., UL, EN IPC, etc.) that apply to electronic design and testing
- Is familiar with modern and legacy Operating Systems such as Linux and Windows DOS and UEFI shell
- Experience with installation, debugging and configuration
- Knowledge of SMT manufacturing and test processes
- Is familiar with and follows procedures (ISO, Safety, etc.) and project work methodologies for all Systems activities
Your profile:
- Education: BS degree (engineering, computer science, physics, or math) or MS degree (engineering, computer science, physics, or math)
- Experience: 10+ years of field support in embedded computing or like industry
- Ability to take initiative and problem solve
- Excellent verbal and written communication skills
- Ability to present oneself as well as the company in a professional manner
- Knowledge of applicable laws/policies/principles/etc.
- Proficient in the use of a personal computer and corresponding programs
- Works effectively in both individual and team environments.
- Ability to manage multiple customer projects simultaneously
Work Environment:
- Home office environment utilizing high speed internet access and telephone
Become part of our successful team!
We look forward to receiving your application at jobs-americas@congatec.com